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  Home  Islamic Finance
Etisalat implements managed ATM solution for DIB
11/10/2011 12:06:20 PM GMT 

Dubai, October 11, 2011 - Reinforcing its leadership in Managed Services, Etisalat today announced that it is currently implementing a Managed ATM solution for Dubai Islamic Bank (DIB), the world's first Islamic bank, to provide end-to-end managed services for 252 offsite ATMs.

Etisalat will provide holistic management of all the MPLS links and routers for the Dubai Islamic Bank country wide network of 252 offsite ATMs. The Managed ATM solution has already been implemented across DIB's 180 remote ATM sites in the first phase and the second phase for linking the additional 72 ATM sites is in progress.

Etisalat has implemented a one stop solution for managing links and routers while also providing onsite support through its Managed WAN service. This solution will provide Dubai Islamic Bank with the highest resiliency and redundancy for operations continuity ensuring the highest-level of security and resulting in higher productivity at reduced Total Cost of Ownership (TCO) for the bank. The unique feature of this solution is that in the event of a failure in the primary MPLS link at any remote ATM site, the connectivity will automatically fail-over to Etisalat's 3G network, ensuring operational continuity.

Besides offering higher uptimes and reliability through proactive monitoring and management, the Managed ATM service from Etisalat will also provide several other benefits like faster transaction times, higher bandwidth and security management solutions.

Mr. Mohamed Abdulla Al Nahdi, Deputy CEO, DIB, ing on the agreement with Etisalat said "Our agreement with Etisalat is a reflection of our commitment to provide the best ATM service possible to our customers. With this arrangement, our customers will be able to experience the fastest ATM transactions and be protected by the highest levels of security and compliance standards available anywhere."

Commenting on the service, Mr. Abdulla EBRahim Al Ahmed, Senior Vice President Business Solutions at Etisalat said: "Outsourced managed services enable organizations to focus on their core competencies while reducing their total cost of IT ownership. Through this relationship Etisalat aims to BRing great value to Dubai Islamic Bank, with our strong delivery capacity, a modern and reliable infrastructure and robust processes. This is indeed a transformational deal, which reinforces our status as the leading ICT service provider in the region."

-Ends- Press release issued by Corporate Communication Department - Etisalat

For further media information, please contact: Iyad Al Zou'bi, Senior Manager International Media Relations - Etisalat Tel 0097126182622 , Mobile 00971506123568 , Email: ialzoubi@eitsalat.ae

© Press Release 2011¬

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